Our services

LONGCHAMP SERVICES

PERSONALIZE YOUR EXPERIENCE

ONLINE SERVICES

DELIVERY & RETURNS

Longchamp offers fast and secure delivery for all online orders. Each item is carefully prepared and packaged with the brand’s signature touch.

HOME DELIVERY

Complimentary delivery for all orders within 2 to 5 working days.

*The above shipping period is not applicable for My Pliage personalized orders.

RETURN & EXCHANGES

To make a return, all items must be unworn/unused and in the original condition as received, with labels attached, within 30 days of the transaction.

Personalised items (My Pliage) cannot be returned.

Return or exchanges will be accepted in any of our boutiques, find all the information here

Contact us here to arrange a postal return for your online purchase. 

CLICK & COLLECT

Click and collect available within 3 hours or 2-4 days, subject to stock availability.

Two emails will be sent to you :

1. Order confirmation

2. Order collection: when your order is ready to pick up

*During busy period please note that the order can take longer than 3 hours.